After looking into the guidance from the Indiana State Department of Health and the National Center for Disease Control and Prevention (CDC) we have made the following changes to our local retail store and services. Our number 1 priority is the safety and health of our employees and customers. Here is a list of some of the practices we have implemented effective 3/20/2020.
Retail Centers- In accordance with the Madison County Health Department directive, effective Friday March 20th through Monday April 6th 2020, Mermaid Pool, Spa & Patio will transition to a carryout/delivery status only. Unfortunately we can’t help in store, but look forward to continue to serving you during this time. If you would like to set up a delivery, water test or carry out you can reach us during store hours the following ways:
Water Lab Testing- We know the importance of maintaining a safe swimming and soaking environment and want to make sure our customers can still receive this free service.
Curbside drop off is available. Simply pull up to the store and call our office (Anderson 765-649-2229 or Muncie 765-284-7811). From there one of our associates will meet you at your vehicle to get the water test. We will then contact you by phone to consult on what you need.
Delivery- We will be implementing a delivery service within a 15 mile radius of our stores. Simply call the office and a team member will take your phone order and set a delivery time or email to coordinate. (firstname.lastname@example.org or email@example.com)
Service & Renovation- We will continue offering service and renovation and will be implementing the social distancing rule with our technicians. If you need assistance, we will also be available via phone or email.(firstname.lastname@example.org or email@example.com)
New Pool & Spa Consult- If you are considering soaking away your stress with a new pool or hot tub, we have a number of ways to meet your concerns and limit exposure. (firstname.lastname@example.org)
Before or after hours private appointments at our store
We understand that your backyard is a welcome distraction from the chaos where many family memories are made. We want to continue to help bring that joy and relaxation to you.
Mermaid Pool, Spa & Patio is the ultimate pool and spa headquarters! We offer a wide range of services and supplies designed to meet your needs. We have a very knowledgeable service staff that is willing to help you with your questions and products. You can be sure of the best when you use us as your pool, spa, and outdoor decor company.
Our stores are equipped with Alex® and AccuScan®, a computerized water testing program that uses the latest technology to keep your water brilliantly clear. Water testing is our specialty. Because our staff spends days in water chemistry training, you can be confident in the analysis you receive.